Shipping & Delivery Policy

At PlanClient LLC, we aim to make your shopping experience simple, transparent, and convenient, from placing your order to receiving your package.

Most orders arrive within approximately 7–18 business days after the order is placed. This includes processing, production, and shipping time.

Business days are Monday through Friday, excluding major public holidays.

Please note that delivery times are estimates and may vary depending on the product, shipping destination, carrier operations, and seasonal demand.

Processing & Production Time

Many of our products, including embroidered apparel, mugs, calendars, ornaments, and personalized gifts, are made or prepared specifically for each order.

Please allow approximately 2–5 business days for your order to be processed, produced, and prepared for shipment.

During holidays, promotional events, or periods of high order volume, processing times may be longer than usual.

Because many items are made to order, production begins after your order has been confirmed.

Shipping Time

Once your order has been processed and shipped, delivery within the United States typically takes an additional 5–13 business days.

Estimated delivery times may vary based on your location, the shipping carrier, weather conditions, and other circumstances beyond our control.

Our estimated delivery timeline is:

• Processing & Production: 2–5 business days

• Shipping & Transit: 5–13 business days

• Total Estimated Delivery: 7–18 business days

These timeframes are estimates rather than guaranteed delivery dates.

Shipping Costs

Shipping fees are calculated based on your order and delivery address and are displayed at checkout before you complete your purchase.

If free shipping or promotional shipping offers are available, they will be reflected in your checkout total.

We do not collect additional shipping payments after checkout.

Where We Ship

We currently ship to addresses within the United States.

Shipping availability is determined by the address entered during checkout.

If delivery is unavailable for your location, the checkout page may not display an eligible shipping method.

Please ensure that your shipping address is complete and accurate before submitting your order.

How Your Order Is Processed

Step 1: Place Your Order

Once your order has been successfully placed, you will receive an order confirmation email containing your purchase details.

Step 2: Processing & Production

Your order enters our processing or production stage. Most items require approximately 2–5 business days to prepare.

Step 3: Shipping Confirmation

When your package has been handed over to the shipping carrier, you will receive a shipping confirmation email with tracking information when available.

Step 4: Delivery

Your package typically arrives within an additional 5–13 business days, depending on your destination and the carrier.

Orders With Multiple Items

If your order includes multiple products, some items may be shipped separately.

This may occur because different products are prepared, printed, embroidered, or fulfilled at different production locations.

If your order is shipped in multiple packages, you may receive separate tracking numbers and shipping confirmation emails.

There is no need to worry if all items do not arrive on the same day.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow some time for the carrier to scan your package and update its tracking status.

Tracking information may not become available immediately after receiving your shipping confirmation.

If your tracking status has not updated for several business days, please contact our customer support team for assistance.

Taxes & Delivery Fees

All applicable product charges, shipping fees, and sales taxes will be displayed during checkout before you confirm your purchase.

The final amount payable will be clearly presented before your payment is completed.

Delivery Issues & Assistance

We understand that shipping issues can occasionally happen, and our team is here to help.

Tracking Has Not Updated

Carrier tracking updates may occasionally be delayed. If your package shows no tracking movement for an extended period, please contact us with your order number so we can investigate.

Package Marked as Delivered but Not Received

If your tracking shows that your package was delivered but you cannot locate it, please:

• Check around your delivery location, mailbox, or designated delivery area.

• Ask household members or neighbors if they received the package.

• Allow one additional business day in case the carrier updated the delivery status early.

If your package still cannot be located, please contact our support team.

Lost or Missing Packages

If you believe your package has been lost during transit, please email us with your order number and tracking details.

We will review the shipment and help determine an appropriate resolution.

Incorrect Shipping Address

If you need to correct your shipping address, please contact us within 12 hours of placing your order.

We will do our best to update the information before processing or shipment begins.

Once an order has entered production or has been shipped, address changes may no longer be possible.

Damaged Packages or Products

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photos of the product and packaging.

Our team will review your request and help arrange an appropriate replacement or refund in accordance with our Returns & Refunds Policy.

Holiday & Peak Season Shipping

During major holidays, seasonal promotions, and other high-demand periods, processing and delivery may take longer than usual.

We recommend placing orders early when purchasing gifts for birthdays, Christmas, or other special occasions.

While we make every effort to fulfill orders promptly, we cannot guarantee delivery by a specific holiday or event date.

Contact Us

If you have any questions about shipping, delivery estimates, tracking information, or an existing order, please contact us.

Business Name: PLANCLIENT LLC

Customer Support Email: Support@Byteeallover.com

Mailing Address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States

For additional assistance, please visit our Contact Us page.

For information about returns, replacements, and refunds, please review our Returns & Refunds Policy.

Thank you for shopping with PlanClient LLC. We appreciate your trust and look forward to delivering something special to you.